A transfer on Lemonade can have one of three different statuses. It can either be In-progress, Successful or Failed.

  • In-progress: This is the initial status of a transfer immediately after it is made. It is a temporary status that usually changes within seconds to “Successful” or in some cases “Failed”.
  • Successful: This is the status of the transfer that has been completed successfully. Most transfers on Lemonade become successful within seconds.
  • Failed: This is the status of a transfer that was unable to be completed for one reason or the other. This is could be an issue with the recipient’s bank account or an error while processing the transfer.

Why is my transfer in the In-progress state for long?

Transfers on Lemonade are typically successful within seconds. On some occasions, however, a transfer might remain in an In-progress status for more than a few minutes because there is an issue communicating with the recipient’s bank.

In this case, rather than setting the transfer to fail, our systems will continue retrying the transfer through different channels till we’ve exhausted all options and the transfer fails.

Please note that the ‘In-progress’ status is not final and the status of the transfer will eventually be updated to either Successful or Failed.